Privacy Policy

Effective Date: 11/10/2025

Zuhouze ("we", "us", "our") operates the Zuhouze mobile application (“App”) and the website https://zuhouze.com (together, the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service. By using Zuhouze, you consent to this Policy.

1. Information We Collect

  • Personal Information: such as name, email, phone number, and account credentials.
  • Property Data: saved or viewed listings, searches, or filters used.
  • Device Data: IP address, device type, operating system, app version, and usage analytics.
  • Location Data: when you enable location services for property discovery.

2. How We Use Your Information

  • To provide and improve our property discovery Service.
  • To personalize your experience and show relevant results.
  • To send you updates, notifications, or service-related communications.
  • To comply with legal obligations and prevent misuse.

3. Cookies & Tracking

We use cookies and similar technologies to track activity and improve user experience. You can control cookie settings through your browser preferences.

4. Data Sharing & Disclosure

  • With service providers who assist us in operations (hosting, analytics, marketing).
  • When required by law or to protect our rights and users.
  • With your explicit consent (for example, when connecting with a property agent).

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Policy or as required by law. You may request deletion of your account or data anytime by emailing support@zuhouze.com.

6. Data Security

We use appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

7. GDPR Compliance (EU Users)

If you are in the EU/EEA, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to access your data.
  • Right to rectification (correction of inaccuracies).
  • Right to erasure (“right to be forgotten”).
  • Right to restrict or object to processing.
  • Right to data portability.

To exercise any of these rights, contact us at support@zuhouze.com. We may verify your identity before responding.

8. Children’s Privacy

Zuhouze is not intended for children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided information, please contact us to remove it.

9. International Transfers

Your data may be transferred and processed outside your country. We ensure appropriate safeguards are in place to protect your privacy.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will take effect once posted here with a new effective date. We encourage you to review it regularly.

11. Contact Us

For questions about this Privacy Policy or data handling, contact us at support@zuhouze.com or visit https://zuhouze.com.

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